Casino Logo

BetRino Terms and Conditions

Welcome to BetRino. These Terms and Conditions govern your use of our website, services, and all gaming and betting products available at https://www.betrino.com/. By accessing our platform, registering an account, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before using any of our services. If you do not agree with any part of these terms, please do not use our platform.

1. About Us

At BetRino, we operate under the legal entity ProgressPlay Limited, a company registered in Malta (Company Registration No. C58305), with our registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit St, St. Julians STJ3154, Malta. Payment processing services are provided via Babaloo Limited, 5 Secretary's Lane, Gibraltar GX11 1AA, in conjunction with TrueLayer. Our BetRino platform is the successor to BritainBet and has been operating since the issuance of our Malta Gaming Authority licence.

2. Licences and Regulatory Compliance

We are a fully licensed and regulated gambling operator. Our BetRino casino holds the following licences:

  • Malta Gaming Authority (MGA) — Licence No. MGA/B2C/231/2012, issued 16 April 2013
  • UK Gambling Commission (UKGC) — Account No. 39335
  • Alternative Dispute Resolution (ADR) services are provided by eCOGRA

We operate in full compliance with all applicable gambling laws and regulations in the United Kingdom. Our licensing ensures that all gaming on our BetRino platform is fair, transparent, and secure.

3. Eligibility and Restricted Territories

Our services are intended exclusively for players located within the United Kingdom. Any jurisdiction other than the UK is defined as a "Restricted Territory" under our Terms and Conditions. We do not permit access to our services from Restricted Territories.

To use our BetRino casino, you must:

  • Be at least 18 years of age
  • Be physically located within the United Kingdom
  • Not be registered with GamStop (self-excluded players are strictly barred)
  • Not have a pre-existing account with us
  • Provide accurate personal information during registration

We reserve the right to close any account and void any winnings if we determine that a player is underage, self-excluded through GamStop, or located in a Restricted Territory.

4. Account Registration and Verification (KYC)

When you register at BetRino, you are required to provide truthful and accurate personal information. We carry out Know Your Customer (KYC) identity and age verification before permitting deposits or gameplay. You must successfully complete verification before making a withdrawal. We may request the following documents at any time:

  • Government-issued photo identification (passport, driving licence)
  • Proof of address (utility bill, bank statement dated within 3 months)
  • Proof of payment method ownership
  • Source of funds documentation

Failure to provide requested documentation may result in account suspension or closure. Each player may hold only one account on our platform.

5. Deposits and Withdrawals

5.1 Deposits

We accept a range of payment methods to fund your BetRino account. Minimum deposit amounts vary by method:

  • Visa, Mastercard, Paysafecard, PayViaPhone — minimum £10
  • Neosurf — minimum £15
  • Instant Bank Payments, Payz, Neteller, Skrill — minimum £20

We do not accept credit card deposits in accordance with UK Gambling Commission regulations. PayViaPhone deposits incur a 15% processing fee and are not available for withdrawals. Paysafecard deposits are limited to £10–£700 per transaction.

5.2 Withdrawals

We process withdrawals within approximately one business day (shown as 'Pending' on your account). Estimated cashout times after processing are:

  • Skrill, Neteller, Instant Bank Payments — approximately 1 business day
  • Payz, Apple Pay, Paysafecard — approximately 3 business days
  • Debit cards — 3 to 7 business days

A withdrawal fee of 1% (maximum £3 per transaction) applies. Mastercard withdrawals are not available. Visa withdrawals may be restricted in certain countries. Winnings from bets are credited within 72 hours of the event result. We require at least one successful deposit before any withdrawal can be processed.

5.3 Dormant Accounts

Accounts that have been inactive for 12 or more consecutive months are considered dormant. We reserve the right to charge a dormancy fee of £5 per month on such accounts, in accordance with our standard policy.

6. Bonuses and Promotions

At BetRino, we offer a variety of bonuses and promotions for both casino and sports betting. All bonuses are subject to the following general conditions and any specific terms stated at the time of the offer:

6.1 Casino Welcome Bonus

New players at our BetRino casino united kingdom platform are eligible for a 100% deposit match bonus up to £50. To qualify, a minimum deposit of £20 is required. The bonus carries a 10x wagering requirement, which must be completed within 30 days. The maximum conversion from bonus to real money is £50. Deposits made via Skrill or Neteller are excluded from this offer.

6.2 Sports Welcome Offer

Our BetRino free bets sports welcome offer requires a deposit and qualifying bet of £10 at minimum odds of 1.5. The stake is not returned. A 1x wagering requirement applies, with a maximum conversion of £200.

6.3 Ongoing Promotions

We regularly provide our players with the following recurring promotions, each subject to individual terms:

  • Mystery Box — Monday to Thursday; 25–100 Free Spins; minimum deposit £20
  • Midweek Wheel of Spins — use promo code WED500; 5–500 Free Spins available
  • Weekend Wheel of Spins — Friday to Sunday; 5–500 Free Spins
  • Rewards Store — collect points and redeem for bonuses, free spins, or free bets (minimum deposit £10 required; items expire after 30 days)
  • ACCA Super Boost — up to 100% boost on accumulators of 3+ selections; maximum win £10,000
  • Weekend Sports Cashback — 10% cashback up to £500 (code: WCB)

The use of any BetRino bonus code or BetRino promo code is subject to the specific terms published alongside each offer. We reserve the right to amend, suspend, or withdraw any promotion at any time without prior notice.

7. Games and Platform

Our BetRino slots and gaming library features over 2,000 titles, including 1,500+ slot games from leading providers such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, Yggdrasil, Barcrest, and more. We offer live casino tables powered exclusively by Evolution Gaming, with 100+ live dealer options including blackjack, roulette, baccarat, and poker. Progressive jackpot games are also available on our platform.

We also operate a comprehensive sportsbook covering football, tennis, golf, cricket, basketball, ice hockey, rugby, darts, boxing, horse racing, greyhound racing, motorsport, Formula 1, and eSports — including live and in-play betting options.

Our BetRino app is available for Android devices via Google Play, with an iOS version coming soon. The platform is fully accessible on desktop and mobile browsers.

8. Customer Support

We provide around-the-clock assistance through our BetRino live chat service, available 24/7. You may also reach our support team via email at customersupport@instantgamesupport.com. For complaints, please contact us at complaints@instantgamesupport.com. If your complaint cannot be resolved internally, you may escalate it to our ADR provider, eCOGRA.

9. Responsible Gambling

We are committed to promoting responsible gambling on our platform. We provide tools including deposit limits, session time limits, reality checks, self-exclusion, and cooling-off periods. Players who wish to self-exclude across all UKGC-licensed operators may do so via GamStop. For responsible gambling support, please contact us at playerrelationship@instantgamessupport.com. We also direct players to organisations such as GamCare, BeGambleAware, and Gambling Therapy.

10. Intellectual Property

All content on our BetRino casino platform — including but not limited to logos, graphics, software, game content, and written materials — is owned by or licensed to ProgressPlay Limited. You may not reproduce, distribute, or exploit any content from our website without our express written consent.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of significant changes via email or a notice on our website. Your continued use of our BetRino betting & casino services following any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malta and, where applicable, the laws of England and Wales in respect of players in the United Kingdom. Any disputes shall be subject to the jurisdiction of the relevant courts, subject to the ADR process described above.

If you have any questions about these Terms and Conditions, please do not hesitate to contact our support team via BetRino live chat or email. We are here to ensure your experience on our platform is safe, fair, and enjoyable.

Content updated: July 13, 2026